For ‘Incoming server (IMAP)’ enter: 993.Make sure ‘Use same settings as my incoming mail server’ is selected.Make sure ‘My outgoing server (SMTP) requires authentication’ is ticked.Select More Settings and click on the Outgoing Server tab:.Untick the box ‘Require logon using Secure Password Authentication (SPA)’.In Password enter your Telstra email account password – REMEMBER it will be case-sensitive!.In Username enter your Telstra Mail email address.In Outgoing mail server (SMTP) enter:.In E-mail address, enter your email address ending in or Update the Server Information:.In Your name, enter your name as you want it to appear on your emails for example Sam Lynch or Belle E.Make sure POP or IMAP is selected, and then select Next.Make sure ‘Manually configure server settings or additional server types’ is ticked.In the Email Accounts window, select New under the email tab.Press the Account Settings button then in the drop-down box select Account Settings.Your Telstra email address should now be added.

Microsoft Outlook will test your email settings.

For ‘Use the following type of encrypted connection’ choose SSL in the drop down box.

Select Advanced and under Server Port Numbers:.

Make sure that ‘Use same settings as my incoming mail server’ is selected.

Tick the box ‘My outgoing server SMTP requires authentication’.

In Mail to keep offline enter: User defined (all by default).

In Incoming mail server (IMAP) enter:.

Untick the box ‘Log on using Secure Password Authentication (SPA)’.

In Log on information enter your Telstra email address and password.

In User information enter your name and Telstra email address.

Select ‘Manual setup or additional server types’ and then select Next.

To create a new email setup, select New.

Go to the Info tab and select Account Settings.

If you use Gmail through your work, school or other organisation, visit In the web address, replace with your domain name.

If the tips above didn't help, please visit and follow the instructions on this page.

If you've recently changed your Gmail password, you might need to re-enter your Gmail account information or completely repeat your Gmail account setup on your other email client.

Allow less secure apps: If you don't use 2-step verification, you might need to allow less secure apps to access your account.

Use an app password: If you use 2-step verification, try signing in with an app password.

Update your email client to the latest version.

If you have these problems or can’t sign in, first check to make sure that you’re using the right password.

You're asked to enter your username and password over and over.

If you can't sign in to your email client, you might see one of these errors: If you use Gmail with your work or school account, check with your administrator for the correct SMTP configuration. Go to your client, such as Microsoft Outlook, and check these settings.

At the bottom of the page, click Save changes.

In the 'POP download' section, select Enable POP for all mail or Enable POP for mail that arrives from now on.

Click on the Forwarding and POP/IMAP tab.

In the top right, click Settings See all settings.

Step 2: Set up POP First, set up POP in Gmail Instead, they're downloaded, and you decide how often you want to download new emails. POP can only be used for a single computer. IMAP can be used across multiple devices. IMAP and POP are both ways of reading your Gmail messages in other email clients. Step 1: Make sure that POP is the best way to read your emails You can open your messages from Gmail in other email clients that support POP, such as Microsoft Outlook.

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